What Our 24-Hour Guarantee Covers

At Scentaments Designs, we believe flowers should speak the language of love, memory, and care with absolute excellence. Every arrangement we create is designed with heart, and we want you to feel completely confident when you choose us to deliver beauty into life’s most meaningful moments. That’s why we proudly offer our 24-hour guarantee—a promise that your flowers will arrive fresh, vibrant, and long-lasting.

What the 24-Hour Guarantee Means

When you order from Scentaments Designs, your arrangement is guaranteed to maintain its freshness and beauty for at least 24 hours after delivery. This isn’t just a policy—it’s a reflection of our dedication to quality and the trust we want you to have in every bloom.

Our 24-hour guarantee covers:

• Freshness – Flowers that wilt, droop, or lose petals within the first day of delivery will be replaced.

• Quality – If any flower appears damaged, broken, or not up to our luxury standard upon arrival, we’ll correct it immediately.

• Design Integrity – If your arrangement doesn’t resemble the look, size, or style promised at purchase, we’ll make it right.

• Customer Care – We don’t just drop off flowers; we ensure they arrive with care instructions so you can enjoy them beyond 24 hours.

What It Doesn’t Cover

While our flowers are designed to last well beyond a single day, there are a few things that fall outside our guarantee:

• Improper Care – Flowers need water, trimming, and the right environment. Neglecting instructions may shorten their life.

• Environmental Conditions – Extreme heat, cold, or being left outside unattended can affect flower longevity.

• Natural Variations – No two flowers are ever identical. Seasonal substitutions or natural differences in bloom shape and color aren’t defects, but part of nature’s beauty.

Why We Offer This Guarantee

We know flowers are more than décor—they’re emotional expressions of remembrance, celebration, or comfort. Our 24-hour guarantee ensures that your sentiment is never diminished by poor quality. It’s our way of showing respect for the meaning behind your purchase.

What To Do If There’s an Issue

If something isn’t right, simply reach out to our team within 24 hours of delivery with a photo of your arrangement. We’ll quickly replace or fix your order—because your trust matters to us more than anything.

At Scentaments Designs, we stand by our promise: beautiful flowers, beautiful memories, beautifully guaranteed.